3. Use of Cineworld Gift Cards, Gift Boxes and e-Gift Vouchers

Gift Cards

3.1 The Gift Card is valid for use in Cineworld’s cinemas in the UK and The Channel Islands or on the Cineworld Web Site at www.cineworld.co.uk or, where pre-payment was made in Euros, only in Cineworld cinemas in the Republic of Ireland and at www.cineworld.ie. The value on the Gift Card can be used towards payment for the purchase of cinema tickets, food and beverages, merchandise or an Unlimited card in Cineworld cinemas and towards payment for the purchase of cinema tickets or an Unlimited card online.  Gift Cards may not be used to purchase other Gift Cards or e-Gift Vouchers.

3.2 You may give the Gift Card to anyone else to use but the Gift Card may not be re-sold. Please make sure that you and/or the recipient keep the Gift Card safe as anyone who presents the Gift Card or has access to the Gift Card number and PIN will be able to redeem it.

3.3 Where the value on the Gift Card is less than the total Transaction Value, the User will be required to make up the difference in price (if redemption is on one of our web sites such payment will need to be by credit, debit, or charge card but may not be made using other Gift Cards or e-Gift Vouchers).

3.4 Gift Card validity period: The Gift Card shall be valid for 24 months (or 5 years in Ireland) from the date of purchase or, if later, the date of the last card payment or top-up made. Once the entire balance has been used and no top up has been made within 30 days from that date, the gift card will be deactivated and will not be re-usable. Any balance unused in this 24 month period (or 5 year period in Ireland) will be cancelled and no refund will be given.

3.5 When the Gift Card is used the amount of the Transaction Value will be deducted from the balance on the Gift Card. The remaining Gift Card balance will be displayed on the receipts issued when the User uses the card to make a purchase. The balance may also be checked in our cinemas at any till point or online at www.cineworld.co.uk/gifts or www.cineworld.ie/gifts (if in Euros).

Gift Boxes

3.6 Gift Box Vouchers are valid for use online or in Cineworld’s cinemas in the UK and Ireland. Gift Box Vouchers may only be redeemed for the specific type of cinema ticket or food and/or beverage item described on the face of the relevant voucher and may only be used once. Gift Box Vouchers may not be exchanged for any other vouchers or items or be used in conjunction with any other offer or promotion.

3.7 You may give the Gift Box to anyone else to use but neither the Gift Box nor the Gift Box Vouchers may be re-sold. Please make sure that you and/or the recipient keep the Gift Box (and the Gift Box Vouchers) safe as anyone who presents the Gift Box Vouchers will be able to redeem them. No refunds or replacement vouchers will be issued to you or the User if the Gift Box Vouchers are lost or stolen.

3.8 Gift Box Vouchers validity period: Gift Box Vouchers are valid for the period stated on the face of the relevant Gift Box Voucher, namely a 6 month period from 26 December in the year of purchase until 30 June of the following year (or a 5 year period in Ireland from 26 December in the year of purchase). Any Gift Box Vouchers not used within this time period will be cancelled and no refund or alternative vouchers will be provided.

3.9 To redeem a Gift Box Voucher in the cinema the User must present the relevant Gift Box Voucher at the selected Cineworld cinema box office (for cinema tickets only) or at the Snacks Counter (for cinema tickets, food and beverages). On issue of the relevant cinema tickets and collection of the food and drink items the Gift Box Vouchers will be retained by us and cancelled. Gift Box Vouchers may be redeemed online (for cinema tickets only) at www.cineworld.com by entering the 17 digit e-code underneath the QR code on the front of the voucher. When booking online using the e-code (i) credit/debit card information must be provided (for processing purposes) and (ii) a booking fee per person for whom a seat is booked will apply. Customers who do not wish to pay the fee can exchange this voucher for a ticket in person at the cinema box office.

3.10 Gift Boxes are an offer which Cineworld may make available from time to time at its discretion. Gift Boxes are sold on a first come first served basis and, therefore, are subject to availability. Cineworld reserves the right to refuse orders for Gift Boxes. Cineworld will endeavour to supply all food and drink items specified on the relevant Gift Box Vouchers, but reserves the right to substitute the food and drink items with alternative products of an equivalent or greater value where not available.

e-Gift Boxes

3.11 e-Gift Box Vouchers for cinema tickets are valid for use online at www.cineworld.co.uk, or, where the prepayment was made in Euros, only on the Cineworld Ireland Web Site at www.cineworld.ie. e-Gift Box Vouchers for food and drink may only be used in cinemas not online. e-Gift Box Vouchers may only be redeemed for the specific type of cinema ticket or food and/or beverage item described in the e-Gift Box email and may only be used once. e-Gift Box Vouchers may not be exchanged for any other vouchers or items or be used in conjunction with any other offer or promotion.

3.12 You may give the e-Gift Box to anyone else to use but neither the e-Gift Box nor the e-Gift Box Vouchers may be re-sold. Please make sure that you and/or the recipient keep the e-Gift Box (and the e-Gift Box Vouchers) safe as anyone who has access to the e-Gift Box Voucher pre-paid codes will be able to redeem them. No refunds or replacement vouchers will be issued to you or the User if the e-Gift Box Vouchers are lost or stolen.

3.13 e-Gift Box Vouchers validity period: e-Gift Box Vouchers are valid for the period stated in the e-Gift Box email, namely a 6 month period from 26 December in the year of purchase until 30 June of the following year (or a 5 year period in Ireland from 26 December in the year of purchase). Any e-Gift Box Vouchers not used within this time period will be cancelled and no refund or alternative vouchers will be provided.

3.14 To redeem an e-Gift Box Voucher for cinema tickets, the User must make a booking online at www.cineworld.co.uk, or, where the prepayment was made in Euros, only on the Cineworld Ireland Web Site at www.cineworld.ie and enter the relevant e-Gift Box Voucher code where prompted (please see Condition 5 (Online Ticket purchases) of the Cineworld Website Terms of Use for more details). To redeem an e-Gift Box Voucher for food or drink and to collect the items the User will need to present the e-Gift Box email (containing the QR code) at the Snacks Counter in the cinema either on their mobile phone or on a paper print out for scanning by a Cineworld staff member. On issue of the relevant cinema tickets and collection of the food and drink items the e-Gift Box Vouchers will be cancelled.

3.15 e-Gift Boxes are an offer which Cineworld may make available from time to time at its discretion. e-Gift Boxes are sold on a first come first served basis and, therefore, are subject to availability. Cineworld reserves the right to refuse orders for e-Gift Boxes. Cineworld will endeavour to supply all food and drink items specified in the e-Gift Box email, but reserves the right to substitute the food and drink items with alternative products of an equivalent or greater value where not available.

e-Gift Vouchers

3.16 The e-Gift Voucher is valid for use on Cineworld’s Web Site at www.cineworld.co.uk, or, where the prepayment was made in Euros, only on the Cineworld Ireland Web Site at www.cineworld.ie. The value on the e-Gift Voucher may be used towards payment for the purchase of cinema tickets (and any applicable booking fees, see clause 3.22 below) and/or an Unlimited card sold on the above Web Sites. e-Gift Vouchers may not be used to purchase other e-Gift Vouchers or Gift Cards or to make purchases in any Cineworld cinemas.

3.17 You may give the e-Gift Voucher to anyone else to use but the e-Gift Voucher may not be re-sold. Please make sure that you and/or the recipient keep the e-Gift Voucher safe as anyone who has access to the e-Gift Voucher prepaid code and PIN will be able to redeem it.

3.18 Where the value on the e-Gift Voucher is less than the total Transaction Value, the User will be required to make up the difference in price by making an online payment using a debit, credit or charge card (but not another e-Gift Voucher or Gift Card).

3.19 e-Gift Voucher/Unlimited e-Gift Voucher validity period: The e-Gift Voucher/Unlimited e-Gift Voucher shall be valid for 12 months (or 5 years in Ireland) from the date of purchase or if later the date of the last transaction made. Any balance unused in this 12 month period (or 5 year period in Ireland) will be cancelled and no refund will be given.

3.20 When you use the e-Gift Voucher the amount of the Transaction Value will be deducted from the balance on the e-Gift Voucher. The remaining e-Gift Voucher balance will be displayed on screen and can be checked online at www.cineworld.co.uk/giftcards.

Gift Cards, Gift Boxes, e-Gift Boxes and e-Gift Vouchers

3.21 By purchasing a Gift Card, Gift Box, e-Gift Box or e-Gift Voucher you are expressly requesting that you and/or a User is able to immediately start using the Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Vouchers from the date of receipt of our email confirming acceptance of your order.

3.22 When a Gift Card, e-Gift Voucher or Gift Box voucher is used to make a purchase online or an e-Gift Box Voucher is redeemed online, the User will need to enter details of a debit, credit or charge card for identification and processing purposes. Where cinema tickets are booked online and paid for using a Gift Card, e-Gift Voucher or Gift Box voucher a booking fee for each person for whom a seat is booked will usually apply. Please see Cineworld’s Website Terms of Use for further details.

3.23 When a Gift Card, e-Gift Voucher or Gift Box voucher is used to make a purchase online, or an e-Gift Box Voucher is redeemed online, the User will need to collect their cinema tickets at their chosen Cineworld cinema by presenting (i) the booking reference issued in the email from Cineworld confirming completion of the online transaction or (ii) the payment card used in connection with such online purchase. Alternatively, where e-ticketing is available for a particular booking, the User may use the e-ticket attached to the email confirmation of booking (“e-ticket”) and use that e-ticket in the chosen Cineworld cinema as their cinema ticket (please see Condition 5 (Online Ticket Purchases) of the Cineworld Website Terms of Use for more details).

3.24 Gift Cards, Gift Box Vouchers, e-Gift Box Vouchers and e-Gift Vouchers may not be exchanged for cash.

3.25 Defaced, illegible, or photocopied Gift Cards or Gift Box Vouchers will not be accepted.

3.26 The Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Voucher does not entitle the User to preferential treatment over other Cineworld customers for the purchase of cinema tickets, merchandise, food and beverages and/or the Unlimited card, access to cinemas or otherwise.

3.27 The Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Voucher does not entitle you to any credit or other form of financial accommodation.

3.28 Other taxes or costs may exist in relation to the Gift Card, Gift Box Vouchers, e-Gift Box Vouchers or e-Gift Voucher that are not imposed by us.

3.29 The number, location and availability of Cineworld cinemas in any area are subject to change. A list of current Cineworld cinemas is available from www.cineworld.com or on written request to the Customer Services Department enclosing a stamped self-addressed envelope.